Customer story with travelling wet wipes

Our travelling wet wipes can be customized to suit many scenarios.

As the owner of a travel agency, Lily’s work routine is not just about organizing and planning travel itineraries; she also needs to constantly optimize her services to ensure that every customer receives impeccable care and a comfortable experience during their trip.

When traveling on long-distance buses or airplanes, many customers long for a convenient and quick cleaning travelling wet wipes to wipe their hands and face, or to clean up dirt.

Especially when planning trips to remote areas, such as hiking into the mountains, camping and other adventure activities in relatively harsh environments, customers' needs are even more specific. Although Lily herself is comfortable in these extreme conditions, she realizes that many of her clients, especially families with small children, the elderly, or travelers with special needs, tend to have higher demands for cleanliness and comfort.

On these long trips, especially in environments where convenient washing facilities are not available, the issue of cleanliness becomes a challenge.

Although Lily herself does not find it a hassle, she knows that as a professional travel agency, the most important thing is to satisfy the needs of her clients.

Therefore, wet wipes have become the focus of her attention. travelling wet wipes are not only easy to carry, but also a great tool for her to improve customer service experience, as they can quickly clean and eliminate the discomfort of her clients while traveling.

When planning some outdoor activities, such as camping and hiking, Lily encountered a new challenge: environmental issues. She attaches great importance to the concepts of sustainability and environmental protection in travel agency services, especially in outdoor travel. How to meet customers' needs for travelling wet wipes without destroying nature's ecological environment is a problem that must be solved.

Many cleaning travelling wet wipes products use a lot of plastic packaging and chemicals, which not only burden the environment, but also fail to meet her high standards for environmental protection.

Lily began to actively search for environmentally friendly cleaning travelling wet wipes products. She browsed through a large amount of supplier information and specifically asked the wipes manufacturers to be environmentally friendly, hoping to find products that met her travel needs and were also environmentally friendly. She paid special attention to the material of the wipes, prioritizing natural and chemical-free wipes with biodegradable and eco-friendly packaging, and ensuring that these wipes would not burden the natural environment after use.

Upon receiving her request, we recommended a cleaning travelling wet wipes with bamboo fibers and natural plant extracts as raw materials, which are not only environmentally friendly and harmless, but also ideal for use in outdoor activities as they not only clean quickly, but also effectively reduce skin irritation.

After many adjustments and tests, we finally created the cleaning travelling wet wipes that were best suited for her. She decided to equip these cleaning travelling wet wipes as a value-added service to clients involved in outdoor adventures and camping trips. Each client receives a gift pack of Eco cleaning travelling wet wipes before departure, which contains enough cleaning travelling wet wipes to cover their cleaning needs throughout the trip.

Lily particularly emphasized that these cleaning travelling wet wipes are natural plant-based ingredients, alcohol-free, fragrance-free, and packaged in biodegradable materials, which is in line with the concept of sustainable development, and can be used without worrying about any burden on the natural environment.

Thanks to her efforts, this service has been widely praised by customers. Customers have said that such eco-friendly cleaning travelling wet wipes not only solve their cleaning problems during long trips, but also allow them to do their part to protect nature while enjoying it. Especially when camping outdoors, the cleaning travelling wet wipes become an indispensable carry-on item that not only cleans the skin, but also brings more convenience as a first aid tool to wipe wounds or clean dishes.

Lily also notes that this service not only enhances the customer experience, but also further highlights her travel agency's brand image - a professional travel agency that cares about the environment and focuses on the needs of its customers. She has received a lot of positive feedback from her clients, many of whom say that such detailed service makes them feel particularly warm and that they are willing to recommend such a travel agency to more friends.